Process design, qualitative research, concept development, blueprinting, prototyping/testing and coaching. I can help you learn, use and embed Service Design tools/methods or create bespoke ones for your project needs.
UX research and design, prototyping and usability testing. WordPress, CSS/HTML and always up-to-date with the latest digital technologies, services and innovations. I can design, build, test and help manage the development of digital assets.
Branding, illustration, typography, data visualisation, flyers, posters, icons and layout design. Eight years experience, Adobe creative suite proficiency and passion for delivering high-quality design at speed.
From concept to launch, the roadmap and milestones to bring your project or idea to life. Understand development opportunities, consider the wider system, develop your brand and ensure consistency across channels.
What to expect
Research, observation, empathy and design thinking. I can help you identify key user’s needs, habits and behaviours and extract actionable insights to build solutions that add value to their everyday lives and stay relevant today and in the future.
I can help you map your work-process and identify ways to eliminate energy and time wastage to increase efficiency. I share my methods, digital tools and learn to adapt to new ones. I love dynamic, high-speed working environments and a healthy life/work balance.
Positive teams & dynamics
Open and constructive feedback, empathy and active listening. I can help you harness the full potential and collective intelligence of a team and I strive to support the development of work environments where everyone feels safe and inspired to contribute.
Remote work & flexibility
I am all for increasing efficiency in the workplace, both face-to-face and remotely. From small to larger teams I have lead projects with clients across the world, always ensuring that we feel and perform like a team who is working in the same room.
Open & agile approach
I can help you scope, set up, plan and manage projects to ensure they move swiftly and are as agile as possible. I am transparent, always open to feedback and I like to be challenged. I deliver on time and I never compromise on quality.
Tailored & transparent pricing
I usually apply a set day rate, but I am flexible to discuss a whole project budget. I time-track myself to the minute and provide detailed cost breakdown reports. I love learning and joining interesting projects, big or small.
Robin is a phenomenal designer who has the unique combination of being able to facilitate workshops, manage clients, lead and still execute on time and on budget across a variety of design disciplines from graphics and branding to service design.Sarah Drummond - Co-founder and Managing Director, Snook
Industrious, versatile and incredibly efficient are the first things that I’d say having worked with Robin.Andy Young - Design & Innovation Consultant
She is a fantastic designer, teammate and friend and I wouldn’t hesitate to recommend her - she’d be a valuable addition to any team.
As the Head of Innovation at the Future City Demonstrator I first worked with Robin through the development of the MyGlasgow App. Robin led the service design work on this programme and did an exemplary job. Throughout the project, Robin was a pleasure to work with and her skills as a service/visual designer were extremely impressive. She was professional, creative, and inspiring.Scott Sherwood (Ph.D.) - CEO, Dynamically Loaded
I had the pleasure of working with Robin at Hyper Island. In our teams we had starters, doers, finishers and then there was Robin. This girl can do it all. She is a wonderful artist, illustrator, art director, animator. But beyond her many hard skills (presentation, strategy, writing). Robin is also an excellent facilitator and always brought good energy and objectivity in times of conflict.Anika Sanin - Senior Strategist at We Are Experience
'The Stroke Association have worked with Robin on several creative projects and we are always delighted with the results. Robin has a knack for engaging with people and as a result has been able to take some ideas we were struggling with and transform them into fantastic pieces of work.Chris Larkin, Regional Director, Stroke Association